Booking Terms & Conditions

All reservations are subject to cancellation if payments are not received in our account by the due date. There is a service charge of $100 per person for airline tickets to Galapagos canceled 30-60 days prior to departure and there is no refund for the airfare, park entrance fee or transit card if canceled 29 days or less prior to departure

Individual Booking Terms (1-4 Guests)

Deposits – A deposit of $1000 per person and $2000 for singles is required within five days of written confirmation to guarantee any reservation.

Final payment – is due 60 days prior to the sailing date (90 days for bookings in 2025). Passport information will be requested if not provided at this point in the booking process.

2024 Cancellation policy – Cancellations received up to 90 days prior to departure will be refunded in full except for 50% of the deposit; 89-60 days prior to departure, 100% of the deposit will be forfeited, 59-0 days prior to departure, the entire cruise rate is forfeited.

2025 Cancellation policy – Cancellations received up to 120 days prior to departure will be refunded in full except for 50% of the deposit; 119-90 days prior to departure, 100% of the deposit will be forfeited, 89-0 days prior to departure, the entire cruise rate is forfeited.

Small Group Booking Terms (5 or more guests)

Deposits – A deposit of $1000 per person and $2000 for singles is required within five days of written confirmation to guarantee any reservation. In addition, a second deposit of $1000 per person and $2000 for singles is due 180 days prior to departure.

Final payment – Full payment is due 60 days prior to the sailing date (90 days for bookings in 2025) and must be accompanied with passport information.

2024 Cancellation policy – Small group of 5 or more

Cancellations received up to 180 days prior to departure will be refunded except for 50% of the first deposit.
179-150 days prior to departure – cancelation incurs a penalty of 100% of the first deposit
149-120 days prior to departure – cancelation incurs a penalty of 75% of the deposits.
119-60 days prior to departure – cancellation incurs a penalty of 100% of both deposits
59-0 days prior to departure – full penalty of the full amount paid for any cancellation

2025 Cancellation policy – Small group of 5 or more

Cancellations received up to 180 days prior to departure will be refunded except for 50% of the first deposit.
179-150 days prior to departure – cancelation incurs a penalty of 100% of the first deposit
149-120 days prior to departure – cancelation incurs a penalty of 75% of the deposits.
119-90 days prior to departure – cancellation incurs a penalty of 100% of both deposits
89-0 days prior to departure – full penalty of the full amount paid for any cancellation

Charter Terms & Conditions

Deposits – A deposit of $20,000 is due to guarantee the charter. A second deposit of $20,000 is due 180 days prior to departure to guarantee all cabins. Final payment is due 60 days prior to departure (90 days for bookings in 2025) together with passport information and cabin assignment.

Cancellation of charter policy –

Cancellations received up to 360 days prior to departure will be refunded in full except for 25% of the deposit.
359-270 days prior to departure, cancellation incurs penalty of 50% of the deposits
269-180 days prior to departure, cancellation incurs penalty of 75% of the deposits
179-150 days prior to departure, cancellation incurs penalty of 100% of the first deposit
149-120 days prior to departure, cancellation incurs a penalty of 75% of the first and second deposits.
119-60 days prior to departure, (119-90 days prior in 2025) cancellation incurs a penalty of 100% of the first and second deposits.
59-0 days of departure (89-0 days prior in 2025) cancellation incurs full penalty.

Terms & Conditions on Festive Weeks

Individual Booking Terms (1-4 guests) – FESTIVE

Deposits – A deposit of $2000 per person and $4000 for singles is required within five days of written confirmation to guarantee any reservation.

Final payment – Full payment is due 90 days prior (120 days prior for 2025 bookings) to the sailing date.

Cancellation policy –

Cancellations received up to 360 days prior to departure will be refunded in full except for 50% of the deposit
359-90 days prior to departure (359-120 days prior for bookings in 2025) 100% of the deposit will be forfeited
89-0 days prior to departure (119-0 days prior for bookings in 2025), the entire cruise rate is forfeited.

Small Group booking Terms (5 or more guests) – FESTIVE

Deposits & Final payment – A deposit of $2000 per person and $4000 for singles is required within five days of written confirmation to guarantee any reservation. In addition, a second deposit of $2000 per person and $4000 for singles is due 360 days prior to departure.

Final payment is due in full 90 days (120 days starting in 2025) prior to departure.

2024 Cancellation policy –

Cancellations received up to 360 days prior to departure will be refunded in full except for 50% of the first deposit.
359-90 days prior to departure – any cancellation is subject to a penalty of 100% of the deposits
89-0 days prior to departure – full penalty for any cancellation
2025 Cancellation policy – Cancellations received up to 360 days prior to departure will be refunded in full except for 50% of the first deposit.
359-120 days prior to departure – any cancellation is subject to a penalty of 100% of the deposits.
119-0 days prior to departure – full penalty for any cancellation

Charter Terms – FESTIVE

A non-refundable non-transferable deposit of $40,000 for holiday weeks is due to guarantee the charter. A second non-refundable non-transferable deposit of $40,000 is due 365 days prior to departure to guarantee the charter. Final payment is due in full 90 days (120 days for bookings in 2025) prior to departure.